Terms & Conditions

Last updated: April 16, 2025

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 (“IT ACT”) AND RULES MADE THEREUNDER, AS APPLICABLE, AND IS PUBLISHED IN ACCORDANCE WITH THE CONSUMER PROTECTION (E-COMMERCE) RULES 2020. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

PLEASE READ THESE TERMS AND CONDITIONS (“T&C”) CAREFULLY. BY ACCESSING, BROWSING, OR USING www.funclab.com OR ANY ASSOCIATED PLATFORMS (“WEBSITE”), OR AVAILING ANY PRODUCTS OFFUNC LAB HEALTH N WELLNESS PRIVATE LIMITED (“COMPANY”, “WE”, “US”), YOU AGREE TO BE BOUND BY THESE T&C.

1. ELIGIBILITY TO USE THE WEBSITE

Only persons who can legally enter into contracts under Indian law may use the Website. If you are a minor, use of the Website must be through a parent or guardian. If representing an entity, you must be authorized.

2. AMENDMENTS

We may amend these T&C anytime without notice. Continued use of the Website implies your acceptance of the revised terms.

3. PRODUCT TERMS

  • Products are for personal use only. Resale is prohibited without permission.
  • Prices and availability are subject to change.
  • Descriptions and images are indicative and may vary.

4. COMMUNICATION CONSENT

You consent to receive communications from The Func. Lab via SMS, email, or calls, even if your number is registered under DND/NCPR.

Opt-Out Options:
  • Use the unsubscribe link in emails
  • Email: care@funclab.com
  • Write to: FUNC LAB HEALTH N WELLNESS PRIVATE LIMITED, [insert office address]

5. INTELLECTUAL PROPERTY

All content, brand names, designs, and products are proprietary to the Company or its licensors. Unauthorized use is prohibited.

6. ACCOUNT USAGE

You are responsible for maintaining your account’s confidentiality. Notify us immediately of any unauthorized use. Each user may maintain only one account.

7. CONTENT AND THIRD-PARTY LINKS

The Website may include third-party links. We are not responsible for external content or any reliance on such information.

8. ACCEPTABLE USE POLICY

You agree not to:
  • Interfere with other users
  • Engage in illegal activities
  • Upload offensive content
  • Attempt security breaches

9. PAYMENT

Accepted payment methods include UPI, cards, wallets, net banking, and COD. All prices are inclusive of applicable taxes.

10. CHAT SUPPORT

Chat is for basic assistance. Abusive, commercial, or inappropriate use may result in access being blocked.

11. SHIPPING AND DELIVERY

  • Orders under INR 499 may include a shipping charge of INR 50.
  • Orders typically arrive in 5–7 business days.
  • Delays may occur due to logistical issues. You may cancel delayed orders if not yet shipped.

12. TRACKING

Tracking details will be shared via email and can be accessed via your account.

13. WARRANTY DISCLAIMER

Products and the Website are provided “as is”. We make no warranties, express or implied, including merchantability, fitness for purpose, or accuracy.

14. LIMITATION OF LIABILITY

We are not liable for indirect, incidental, or consequential damages. Maximum liability will not exceed the amount paid by you for the product or service.

15. INDEMNIFICATION

You agree to indemnify and hold harmless The Func. Lab, its affiliates, officers, and employees against claims arising from your use of the Website or Products.

16. PRIVACY

Refer to our Privacy Policy available on the Website for details on data collection and use.

17. GENERAL PROVISIONS

  • Force Majeure: We are not liable for events beyond our control.
  • Termination: We reserve the right to terminate user access for violations.
  • Jurisdiction: These T&C are governed by Indian law. Disputes are subject to Mumbai jurisdiction.
  • Assignment: You may not assign your rights. We may assign ours without notice.

18. CUSTOMER SUPPORT

Email: hello@funclab.com
Phone: +91 82919 59606
Grievance Officer: Vibhav Kukreja
Address: FUNC LAB HEALTH N WELLNESS PRIVATE LIMITED, 5th Floor, Office No- 501, Sai Commercial Building, BKS Devashi Marg, Near Lakme Company, Govandi East, Mumbai
, Mumbai Suburban, Maharashtra - 400088
Timing: Monday–Friday, 10 AM – 7 PM